Verifiable proof of email delivery

At Frankel Insurance, staff sent an email to bind additional commercial property to an existing policy. Later, a claim was submitted to the insurance carrier, and the carrier denied having a record of the additional property having been added to the policy.

An important trend for companies today is use of web-based messaging and CRM platforms such as Salesforce.com to manage, track and/or secure outbound correspondence. While some of these platforms let you send attached documents with your message, most (including Salesforce.com) do not save copies of attachments in the sent record stored in the web-based system.

RPost today announced the US Federal Court in California has now re-affirmed the validity of its US Patent 6182219 by granting RPost’s motion for summary judgment on a counterclaim of invalidity. RPost brought suit against a number of companies in 2011 for infringing some of its 35 patents, the validity of which those defendants challenged.

The following is a useful primer for those that need to consider the evolving methods and concerns in dealing with electronic discovery of documents and information in the context of a current or potential legal dispute.