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At Frankel Insurance, staff sent an email to bind additional commercial property to an existing policy. Later, a claim was submitted to the insurance carrier, and the carrier denied having a record of the additional property having been added to the policy.

You show up in court with a US Certified Mail “Green Card” delivery receipt, evidence that supposedly proves you delivered a timely notice. The other party simply stands up and says quizzically, “Sure we got the certified letter, but no one in our office could figure out why we were sent an empty envelope!”  And […]

We all send emails — some trivial and others that are incredibly important or time sensitive. For the important email messages, how do you know – and prove – that your email was delivered?

Robert Bond, one of the world’s premier legal experts in data privacy and information security, just hosted an exclusive webinar where he presented a number of practical reasons why every legal professional needs to do more than just use standard Microsoft Outlook or other basic technologies when corresponding with clients, other legal counsel, the courts […]

The Food and Drug Administration (FDA) has published guidance for compliance with specific regulations in 21 CFR Part 11. This guidance is intended to describe the FDA’s current thinking regarding the scope and application of part 11 of Title 21 of the Code of Federal Regulations; Electronic Records; Electronic Signatures (21 CFR Part 11).