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Claim Denied Due to Missing Email

October 06, 2016 / in Blog / by Zafar Khan, RPost CEO

At Frankel Insurance, staff sent an email to bind additional commercial property to an existing policy. Later, a claim was submitted to the insurance carrier, and the carrier denied having a record of the additional property having been added to the policy.

The Certified Mail Envelope Was Empty

September 06, 2016 / in Blog / by Zafar Khan, RPost CEO

You show up in court with a US Certified Mail “Green Card” delivery receipt, evidence that supposedly proves you delivered a timely notice. The other party simply stands up and says quizzically, “Sure we got the certified letter, but no one in our office could figure out why we were sent an empty envelope!”  And […]

RPost Services Support Compliance with New FDA Guidelines On 21 CFR Part 11

February 14, 2014 / in Blog / by Zafar Khan, RPost CEO

The Food and Drug Administration (FDA) has published guidance for compliance with specific regulations in 21 CFR Part 11. This guidance is intended to describe the FDA’s current thinking regarding the scope and application of part 11 of Title 21 of the Code of Federal Regulations; Electronic Records; Electronic Signatures (21 CFR Part 11).

Amended Texas Rule Allows Lawyers to Serve Court Documents by Email

January 27, 2014 / in Blog / by Zafar Khan, RPost CEO

Lawyers who practice in Texas stand to save a lot of time and money starting this year. As of January 1, 2014, amendments to Texas rules TRCP 21a(a)(2) and TRAP 9.5(b) now permit service of court documents by email.

How to Prove Message Delivery & Content from Salesforce.Com (or Any CRM)

November 13, 2013 / in Blog / by Zafar Khan, RPost CEO

An important trend for companies today is use of web-based messaging and CRM platforms such as Salesforce.com to manage, track and/or secure outbound correspondence. While some of these platforms let you send attached documents with your message, most (including Salesforce.com) do not save copies of attachments in the sent record stored in the web-based system.