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Email Open Tracking vs Delivery Tracking: What is the Difference?

July 17, 2026 / in Blog / by Zafar Khan, RPost CEO

Understanding What Each Method Reveals About Delivery, Engagement, and Proof.

Are email open tracking and delivery tracking the same? Sending an email and knowing what happened next are two different things. Email open tracking can indicate that someone viewed or interacted with the message, while delivery tracking records whether the message reached the recipient and was accepted by the recipient’s email system.

How Can You Prove What Really Happened Behind Closed Doors?

June 15, 2017 / in Blog / by Zafar Khan, RPost CEO

Can we ever know what happened in a meeting behind closed doors, with no recording devices and no third party witnesses? Probably not. Is email a clearer way to communicate a complex message? Not always….

Quiz: How Do You Know Your Email Was Delivered?

February 29, 2016 / in Blog / by Zafar Khan, RPost CEO

We all send emails — some trivial and others that are incredibly important or time sensitive. For the important email messages, how do you know – and prove – that your email was delivered?

Litigation Counsel Guide: How to Prove Service of Court Documents by Email – Update

December 07, 2012 / in Blog / by Zafar Khan, RPost CEO

This posting should serve as a reference guide for process servers or lawyers who need to prove service by email. (1) Serve by email

Litigation Counsel Guide: How to Prove Service of Court Documents by Email

July 11, 2012 / in Blog / by Zafar Khan, RPost CEO

This posting should serve as a reference guide for process servers or lawyers who need to prove service by email. (1) Request permission to serve by email