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Customer Success Story
Recommended by his peers in the industry, Carl Rynders, IT Director – R&R Insurance Services, reviewed RMail® and implemented it to mitigate E&O risk and prove compliance with HIPAA, GLB, SOX data protection, privacy and management rules. As RMail® requires minimal training and no special software, all 175 employees of R&R Insurance Services adapted quickly to RMail® so as to send secured emails to carriers and customers with adherence to compliance regulations.
With portfolios ranging from commercial insurance to personalized life and health insurance, R&R Insurance Services is spread across four locations in the US. Because of compliance issues, R&R Insurance Services used Express Mail to send applications to their carriers. This was a complex process, and tracking was tough, so they have implemented RMail® to simplify the process along with adherence to compliance regulations.
