Back Arrow Insur Tech

We’re not just securing email and eSigning.

We’re helping Hood Hargett & Associates enhance their mission of being trusted counsel to customers to better protect their most important assets.

And we’ve been with them since 2020.

RMail & RSign. For Finance. Insurance Agents and Brokers.

RMail RSign
Industry
Insurance
Sector
Business, Personal, and Employee Benefits Insurance
Geography
North Carolina, South Carolina, USA
Platform
RMail® and RSign®

Primary Use

RMail with Applied Systems Epic makes it easy to automate email encryption for privacy compliance, for message content that originates inside Applied Epic agency management system. Registered Email™ certified email proof of delivery provides risk mitigation. RSign® Online interface integrates with Applied Epic business processes and provides simple to use and secure electronic signature services.

Watch Jim Vaughn’s full panel session at Optimize! FinTech (click here).

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In the commercial insurance space, [RMail] is definitely a positive tool…The ability to not have to assemble multiple documents solves one of our major challenges. From a cost perspective, this was a fairly substantial savings.

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Jim Vaughn

Jim Vaughn

Director of Agency Operations, Hood Hargett & Associates

Main Benefit

Hood Hargett & Associates has optimized sending encrypted email, Registered Email messages with proof of delivery and privacy, and RSign electronic signature services which benefits its clients and the carriers it interacts with.

Hood Hargett & Associates reports the main benefits of RMail and RSign services as:

  1. Assurance of privacy compliance with email encryption simple enough that people enjoy using it. RMail® email encryption is so easy, especially for the recipient, that it encourages use and thereby reduces risk of data breaches or privacy enforcement actions. Not all encryption services are the same; others are too burdensome and, as a result, are little used and therefore increase risk (from non-use or circumvention of use). With today’s more sophisticated privacy regulations (e.g. HIPAA) and hacker tactics, encryption is essential. RMail makes it easy, enjoyable, automated.
  2. eSign Simple Enough that People Actually Enjoy Using. Plus, all the features you will ever need. RSign® makes eSignatures so simple for all staff, that it encourages use. More use means more cost savings, administrative time savings, and faster business. RSign includes all the enterprise-grade features and training you will ever need.
  3. Peace of mind, end-user visibility of successful delivery for important messages, with proof. RMail® Registered Email™ services makes delivery and open tracking visible to the sender, providing assurance and peace of mind that important email was successfully delivered. This is returned in the self-authenticating Registered Receipt™ e-record, making it easy to resolve disputes – as easy as forwarding this receipt to any questioning party. The receipt is a self-contained forensic record, eliminating the need to scour server logs to try to investigate and present delivery evidence.
  4. Legal and Auditable Proof. Assurance, confidence, and peace of mind. RSign® makes it easy to view and rely on the Signature Certificate for electronic signature tracking, a forensic audit trail, and sent and signed content and timestamp information. A robust record of who signed what when provides confidence that the electronic signature process and record will stand up to scrutiny if ever challenged in the future. Legal Proof®.
  5. Cost savings with less paper, mail, postage, and administrative time. RMail® Registered Email™ and RSign® eSignature services replace printing, postage (first class, receipt, and certified mail), scanning, faxing, administrative work and other hard costs. Businesses can send required notices with proof of content delivered and timestamped. Users can easily send agreements for recipient electronic signoff or easily eSign documents that they receive, thus saving wasted time, cost, and other drains on your business.
     

Automation

Hood Hargett & Associates uses RMail and RSign services to support clients and the carriers they represent. Hood Hargett & Associates automates email encryption by using the RMail interface running within Microsoft Outlook which hooks with Applied Systems Epic agency management system. This makes it easy and automated for staff to send encrypted email for privacy compliance and e-security, plus returns proof of privacy and e-delivery compliance. For each message sent, a Registered Receipt email record is automatically returned providing proof of e-delivery compliance and privacy compliance. Hood Hargett & Associates automates electronic signatures with RSign Online. Each message sent for eSignature automatically manages the eSign and form fill process, returning certified electronic signature records.

Hood Hargett is an independent insurance agency serving the Carolinas, with offices in Charlotte, Lake Norman, Charleston, and Kiawah Island. They work with companies and individuals to design customized insurance solutions based on the unique needs of each client. Since 1975, they have proudly delivered an elite standard of care for their customers and their communities.

Tradenames are owned by the named company. Service benefit is summary, not intended to be a case study.​ RPost technology is patented. RMail, RSign, and RPost are trademarks owned by RPost.